The highlight of the protection annual events calendar, packed with insight to help your business


The 2017 Protection Review conference took place on 19th July 2017 at the Landmark Hotel in London.

The overall title of the conference this year was “Making Protection Better” and the agenda for the event is shown below: 

0830    Coffee and Registration (attendees should collect their badges from the registration desk outside the Grand Ballroom)

0900    Demo Slot: Protection Review
0905    Introduction: Conference Chair (Peter Le Beau)
0910    Opening Address: James Tait, Pacific Life Re
0925    Keynote speaker: ‘I know my rights! But do you? Understanding Disability, Equality and Diversity’, Sammy Kornhauser, Disability Rights UK

0945    Session 1: Customers: Digital, Engagement and Empathy, chaired by Roger Edwards

We'll be asking whether we have enough empathy with our customers and how we can use marketing communications and digital technology to engage more.

0950    Speaker 1: Alasdair McGill, Ashton McGill
1005    Speaker 2: Jackie Leiper, Scottish Widows
1020    Speaker 3: Rhys Williams, Quietroom
1035    Panel: Richard Kateley, Legal & General, Iona Bain, Freelance Journalist, Tom Conner, Drewberry Insurance, Alan Lakey, CI Expert

1115    Coffee

1145    Demo Slot: The Exeter
1150   Session 2: Hot topics: Openness, Transparency & Trust, chaired by Andy Couchman
We'll be talking about next year’s big data protection changes and what they mean for your business. Also whether or not to record your client calls, and whether our product really is all about the claim.

1155    Topic 1: Why are the 2018 Data Protection changes important to my business? Steven Rhodes, Lawyer and Legal Consultant
1210    Topic 2: To record or not to record? Matt Oldham, Synergy Financial Products Limited, part of the OPAL Group
1225    Topic 3: Is it really all about the claim? Eric Purdy, Independent Consultant
1240    Panel: Tom Baigrie, LifeSearch, Steve Bryan, The Exeter, Melissa Collett, Fairer Finance, Dave Nicholas, Gen Re

1315    Lunch

1410    Demo Slot: LifeQuote
1415    Session 3: Distribution: Past, Present and Future, chaired by Kevin Carr
In this session, we'll be covering key adviser and distribution trends, discussing a wide range of different distribution models and options that are being used in today’s market, and also looking ahead to see what the industry might look like in the future.

1420    Speaker 1: Pamela Davey, Touchstone
1435    Speaker 2: Neil McCarthy, LifeQuote
1450    Speaker 3: Jonathan Hughes, RGAx
1505    Panel: Warren Copp, Pacific Life Re, Peter Hamilton, Zurich, Fiona Murphy, Cover Magazine, Ian Betley, DST

1545    Closing address: 50 years in protection, Peter Le Beau

1600   Close and Coffee





Watch highlights from the 2016 conference video below.


You can see photos of the Protection Review conference 2016 here

Venue details:

The Landmark Hotel
222 Marylebone Road
London NW1 6JQ
United Kingdom

Tel : +44 (0) 20 7631 8000

With thanks to our sponsors








Slides from the 2015 event can be found here.
View pictures from the 2014 conference here and click here for pictures of the dinner and awards
View pictures from the 2013 conference, dinner and awards here
View pictures from the 2012 conference, dinner and awards here
View pictures from the  2011 conference, dinner and awards here

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