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Mike Taylor

Big T Tele Underwriting – has it delivered?

by Mike Taylor 10/08/10 Category: Comment

Mike Taylor, Chief Underwriter at AXA-Life shares his thoughts on Tele Underwriting. It has been almost six years since tele underwriting was launched into the UK Protection Market.  At the time it was seen as a radical approach to how business was submitted and underwritten, but has now become common trend in the market place. Those providers that took the plunge were hoping that Tele Underwriting would improve the quality of health disclosures, reduce processing costs, improve service levels and enhance the customer experience.  So, has it delivered on its early promise? Speed of Underwriting: Due to the interactive nature…
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