Protection Review Awards - new information for 2017
We've made a few changes this year.
Voting closed on the 3rd March 2017 and we are now in the process of asking shortlisted companies to submit entries to support their case.
Changes for 2017 and Judging Criteria
There is one new award – Young Achiever of the Year, which is for anyone working in the manufacturing or distribution side of the industry (insurer, reinsurer, intermediary, adviser, paraplanner, tech firm, marketing etc) who is 30 or under at the time of entry.
Depending on the category, some awards are based on the vote, some are based on the vote followed by a written entry if shortlisted, and two awards can be entered straight away, which are ‘Young Achiever of the Year’ and the ‘Life & Health Claims Award’
Any awards that require a written entry should be based on the idea of ‘Two stars and a wish’ – Two things you or your company has done over the last year plus one thing you would like to do or improve. The voting criteria for all awards requiring a written entry are shown below:
Young Achiever of the Year Award
Judging criteria: This award is open to anyone working in the manufacturing or distribution side of the industry (adviser, paraplanner, intermediary, insurer, reinsurer, tech firm, marketing etc) who is under 30 at the time of entry. The person should demonstrate an outstanding level of knowledge and commitment in their field, supplemented by any notable achievements over the last year. Testimonials can also be included. Submissions should follow the ‘two stars and a wish’ format and be limited to 500 words. The judging will be primarily based upon the written entry, however, votes for which person should win this award are also welcomed and will be taken into account during the judging process along with the award submission.
Life and Health Claims Award
Judging criteria: Recognising and rewarding innovation in claims management, and excellence in customer service where the insurer has gone above and beyond what is expected to improve the customer experience during a claim. Submissions should follow the ‘two stars and a wish’ format and be limited to 500 words. The judging will be primarily based upon the written entry, however, votes for which person should win this award are also welcomed and will be taken into account during the judging process along with the award submission. Any entries that do not include paid claim statistics will be discounted.
Judging criteria: Which company has been the most innovative across the protection and health market over the last year? Which company has shown the greatest desire to move the industry forward through innovation? Please provide details of which innovation(s) you are referring to when voting wherever possible. Submissions should follow the ‘two stars and a wish’ format and be limited to 500 words.
Individual Protection Adviser of the Year Award
Judging criteria: This category is for individual advisers, rather than companies. When voting please think about which individual adviser is not only an excellent protection/health adviser for their clients but also does more than most to drive the industry forward as well as helping other advisers?
NOTE: It is our policy that should any company or individual win the same award three year’s running they become exempt the following year. For this reason Roy McLoughlin will be exempt this year, and will instead contribute to the judging process for this category.
Best New Product Award
Judging criteria: Which new product has made the biggest improvement to the industry over the last year? Which new product has helped our customers the most? Which new product is best helping to grow the market? Which new product has raised standards across the industry?
Health Insurance Adviser of the Year Award
Judging criteria: Which company has done the most to drive the health insurance industry forward? Who provides the best advice and distribution of health insurance and PMI for consumers? Which adviser would you speak to first about any health insurance matter?
Underwriter of the Year Award
Judging criteria: Which provider has the best underwriting process? For example, which providers are making the best use of technology in a positive way? Which providers are cutting administration times? Which providers make it easier to write new business? Which companies provide quick and easy access to underwriters? Which companies make fair and appropriate underwriting decisions on a consistent basis?
Protection Intermediary of the Year
Judging criteria: This category is for companies, rather than individual people. Which protection intermediary has done the most to drive the industry forward and who uses content such as Seven Families via social and workplace media to raise awareness of protection need and educate clients? Who provides the best distribution of protection for consumers? Which firm stands out above all others as the protection intermediary of choice?
Entries are 500 words maximum (written entries only – no supporting information or videos) and should be submitted via a word document emailed to Jo Miller (firstname.lastname@example.org).
If you are shortlisted, you will be contacted and asked to provide an entry. You can find details of shortlists here.
Voting opened – Wednesday February 1st
Voting closed– Friday March 3rd
Shortlists announced and written entries requested – Friday March 10th
Deadline for ALL written entries – Friday 31st March
Judging day – Thursday 20th April
There will be no extensions to these dates.
The awards look to recognise those in the industry who consistently demonstrate that the client is the driving force behind everything they do, whether that is improving the customer experience, paying more claims, product innovation or more. We pride ourselves on the robustness of our voting process and aim to uphold the integrity at every step.
Our judges this year are Peter Le Beau, Andy Couchman, Roger Edwards, Kevin Carr and Jo Miller.
They will decide the winners based upon the shortlists taking into account your votes, their industry knowledge and any other relevant information they pick up along the way. The aim is for the results to be as free of bias as is possible – but the real test for us is not the process, but whether or not the best people win.
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