Conference 2022 Video Replays
The Protection Review 2022 Conference took place on 1st December 2022.
We've put together a series of video replays including full presentations and edited versions of the panel debates. We'll be rolling these out on this page over the coming weeks so that you can watch them at your leisure.
Intro Address and Keynote Interview
Scrub to the different sections by using the following timestamps:
- 00:00 Opening Address by Kevin Carr
- 05:21 Keynote Speech by Mike McCarthy from Baton of Hope
Session 1: Product Development: Who is it Really For?
The video includes the three presentations from our guest speakers plus edited highlights from the panel debate that followed.
Chaired by Protection Review's CEO, Kevin Carr, this session covered the realities of product development and their outcomes. Who are we really building products for? Are customers or even advisers the main targets? And if not, who is?
Scrub to the different sections by using the following timestamps:
- 00:00 Intro by Kevin Carr
- 03:53 Penny Power OBE, Social Power
- 21:32 Lizzy Lubczanski, Swiss Re
- 34:38 David Owen, The Openwork Partnership
- 46:05 Panel debate: Zanele Sibanda - Towergate, Steve Bryan - The Exeter, Naomi Greatorex - Heath Protection Solutions, Jo Penrose - Guardian
Session Two: Who is King - Price, Product or Process?
The video includes the three presentations from our guest speakers plus edited highlights from the panel debate that followed.
Chaired by Protection Review's Operations Director, Jo Miller, this session is about the crucial balance between Price, Product and Process.
Has customer service, underwriting and claims become the weak link? Which is most important for advisers and their clients? Have we ignored process for too long? Is poor service influencing adviser recommendations more than price or product? Will future innovations emerge from process and service developments?
Scrub to the different sections by using the following timestamps:
- 00:00 Introduction by Jo Miller
- 05:13 Neil McCarthy, Protection Distributors Group
- 21:07 Jason Hurley, Aon Reinsurance Solutions
- 36:55 Louise Colley, Zurich
- 55:42 Panel Debate: Stephanie Hydon - iPipeline, Adam Higgs - Protection Guru, Ian Sawyer - Assured Futures, Jonathan Roomer - YuLife
Session Three: ProtectX Live and In-person
Introduced by Protection Review's Marketing Director, Roger Edwards we hear from 7 speakers, each talking about a different subject for 7 minutes.
It's a fast-paced and simple format. Enjoy!
Scrub to the different sections by using the following timestamps:
- 00:00 Introduction by Roger Edwards
- 07:15 Andy Walton, Mortgage Advice Bureau
- 14:54 Alan Knowles, Cura
- 22:20 Sarah Parkin, Hollybeck
- 31:12 Robyn Allen, Robyn Allen Solutions
- 38:32 Johnny Timpson, Johnny Timpson Consulting
- 47:47 Stacy Penn, AMI
- 55:50 Mick James, Padzwie
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