by Protection Review 18/11/21 Category: Latest News
In this special, second, follow up to ProtectX5, Mark Budd, Head of Innovation at Zurich, responds in more detail to some of the issues raised by the speakers. We talk about the tension between underwriting and technology, the use of data and customer trust, technology and marketing communications and whether the phone is dead in the customer experience. You can use the time stamps below to scrub through the video to watch the different topics. 00:00 Intro by Protection Review's Roger Edwards 00:40 Mark Budd explains his role as Head of Innovation at Zurich 01:31 Tech trends that will affect…
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by Protection Review 20/09/21 Latest News
In this special follow up to ProtectX5, Matt Bone, Head of Underwriting and Claims at Munich Re, responds in more detail to some of the issues raised by the speakers. You can watch the video by clicking below. If you want to watch a specific segment of the discussion, please scrub through the video to one of the timestamps below. 00:00 Roger Edwards's introduction 00:33 Matt Bone from Munich Re. introduces himself 00:57 Comments on the ProtectX format 02:01 Will fast developments continue post-pandemic? 03:20 Millennials, Gen Z and financial advice 06:14 Technology platforms and protection providers 11:22 Artificial Intelligence…
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by PR 01/07/21 Latest News
VOTING IS NOW CLOSED Your votes will help decide the shortlists and winners for this year’s awards. Voting is anonymous and you don’t need to vote in all categories, just those which are relevant to your knowledge and experience. The companies and individuals you vote for should exemplify those from our industry who really do put the customer at the centre of their proposition and consistently show that the client is the driving force behind everything they do, whether that is improving the customer experience, paying more claims, product innovation, better technology or more. We pride ourselves on the robustness…
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by PR 01/07/21 Latest News
THE DEADLINE FOR SUBMITTING WRITTEN ENTRIES HAS NOW PASSED To enter this year’s awards please submit your entries in Word format via email to Jo Miller ([email protected]) All entries should be no longer than 500 words and must include a sourced testimonial from a third party – such as a customer or adviser. When putting together a written entry please use ‘Two stars and a wish’ – Two things you or your company has done over the last year plus one thing you would like to do or improve and how. In previous years the ‘wish’ element of some entries…
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by Protection Review 21/06/21 Latest News
Protection Review's live online event, ProtectX4, took place on Thursday, June 17th. You can watch the full event replay in HD below. If you'd like to watch specific talks simply scrub through the video to one of the timestamps set out below the video. Time Stamps 00:00:00: Title sequence 00:00:30: Introduction - Roger Edwards - Protection Review 00:03:58: Dr Julie Denning - Working To Wellbeing 00:11:16: Dr Matthew Connell - Chartered Insurance Institute 00:18:38: Dr Bippon Vinayak - Square Health 00:26:08: 7 Young Professionals - AIG Life 00:33:23: Nick Milinkovich - McKinsey & Company 00:40:44: Zanelle Sibanda - Towergate Health and Protection 00:48:46: Richard Kateley - retired…
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