In this special follow up to ProtectX5, Matt Bone, Head of Underwriting and Claims at Munich Re, responds in more detail to some of the issues raised by the speakers.
You can watch the video by clicking below.
If you want to watch a specific segment of the discussion, please scrub through the video to one of the timestamps below.
- 00:00 Roger Edwards's introduction
- 00:33 Matt Bone from Munich Re. introduces himself
- 00:57 Comments on the ProtectX format
- 02:01 Will fast developments continue post-pandemic?
- 03:20 Millennials, Gen Z and financial advice
- 06:14 Technology platforms and protection providers
- 11:22 Artificial Intelligence - handy assistant or foe?
- 16:10 Changes to the customer journey/experience
- 18:50 Matt's wish for the future of protection
What do you think of Matt's comments and ideas? Please let us know.
If you'd like to be involved in ProtectX6, on March 17th 2022, please get in touch.
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