Zurich’s Head of Innovation, Mark Budd responds to ProtectX5

by Protection Review 18/11/21 Category: Latest News

In this special, second, follow up to ProtectX5, Mark Budd, Head of Innovation at Zurich, responds in more detail to some of the issues raised by the speakers.

We talk about the tension between underwriting and technology, the use of data and customer trust, technology and marketing communications and whether the phone is dead in the customer experience.

You can use the time stamps below to scrub through the video to watch the different topics.

Let us know what you think of the issues and topics Mark talked about.


ShareThis Twitter LinkedIn Facebook Email

Rss Feed

Previous Article Next Article


Latest News

Liked this article? You’ll probably love our other posts.

Subscribe here to get impartial expert protection insights delivered right to your inbox.

Keep on top of industry developments by email