Expert insight, analysis and commentary across the entire protection industry.
by ProtectionReview 23/08/11 Category: 5QI
Nick Kirwan, ABI 1. What has been the best moment of your career to date? The thing I’m most proud of is delivering the ABI Code on claims and non-disclosure. The reputation of the protection industry, especially CI, was in shreds because too many claims were turned down. Now we’re in a completely different place and I think this played a huge part in turning things around. 2. What was the first record you ever bought? OMG – this is so embarrassing but I’ll just have to man-up. Bits and Pieces by the Dave Clark Five – anyone out there…
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by ProtectionReview 11/08/11
Is the group protection sector gearing up for auto-enrolment? Why should it, you might ask? Pensions, it’s about pensions. And that is true. To make matters worse, it will also squeeze the amount of money employers have available to fund benefits. A huge number of employers will be aiming to do the very minimum and may regard it as another tax on employment along with NI. Even those with good GPPs may see the great pension reform increasing the financial burden and they may seek to minimise costs. So how can this be an opportunity? Well, here are three or four…
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by ProtectionReview 03/08/11
What are you afraid of? Coulrophobia; that’s what I have – no don’t worry it not catching – it means a fear of clowns. I mean; their leering fixed smiles, and hidden painted faces, ergh, still give me the shivers. However, I am not alone, the NHS estimates 10 million Britons have some form of fear or phobia, and nearly 2% of us suffer severe phobia that affects all aspects of daily life1. Some of the more common phobias are quite well known, my wife for example is an arachnophobe (fear of spiders), where as my mother in…
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by ProtectionReview 02/08/11
Who's best positioned to look after your mum when dementia kicks in? The recently published Dilnot Report understandably focused on the economics and affordability of Long Term Care but may I suggest that a key consideration was not addressed - the fact that Care Homes are not a viable part of a Long Term Care 'architecture' or strategy. They're more likely to be part of a Care problem than part of a Care solution because we are not psychologically equipped, as a species, to look after non-relatives on a long term basis. My sister and I are carers for our…
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by ProtectionReview 26/07/11
In Karin Lloyd’s Protection Review blog last week: http://protectionreview.co.uk/blog/article/karin_lloyd_considers_the_role_of_brokers_in_claims she promoted the merits of enabling distributors to engage more with the claims process. Karin reported that; “In a recent global survey of claims technology (conducted jointly with www.SelectX.co.uk), we found that 73% of companies worldwide don’t have facilities for distributors to see claim status or other relevant information, even if the claimant is happy for them to be involved”. I am amazed that this is so. I was also staggered to learn from Karin that only 51% of companies worldwide collect feedback from claimants and even fewer from distributors. This…
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