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Expert insight, analysis and commentary across the entire protection industry.

5QI, Dr Yvonne Braun, ABI

by PR 13/05/19 Category: 5QI

1. What was the first record/CD you can remember buying? I grew up in a village where music was a strong tradition, and so a big part of my childhood. There were 9 choirs for a population of 6,000! I loved Mozart’s music (still do!), and bought some of his piano works early on.   2. What is your biggest pet hate about the world of financial services? I think the industry can be insular at times and get lost in the detail. There is a lot of good practice from other sectors and countries that we can draw on…
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Final Awards Shortlists 2019

by Protection Review 30/04/19 Latest News

Following our judging day on 24 April - we have our winners. We can't wait to hand out the awards at the dinner on 11 July at the Landmark Hotel in London. What a day we had. Robust debate and a few laughs. One lady was nominated in every single category including Best Organisation, Young Achiever and Lifetime Achievement.  Our new "Doing it Better Award" attracted more entries than any category in Protection Review history. We'd like to thank this year's guest judges Peter Chadborn (Director of Plan Money) and Simon Havinden (from Munich Re, representing the Health Claims Forum). And…
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We need to talk about… advertising

by Protection Review 25/03/19 Comment

The latest in our regular series looking at hot topics. Deliberately provocative, we're trying to start a debate. This time, we need to talk about... advertising. A couple of recent newspaper articles condemning protection providers for being harsh on claimants, raise the issue of promotion once again. Reacting to the negative articles, spokespeople are quick to point out we pay 97% of claims, and that the “nasty” media should write some positive stories for once. But it’s not the role of the media to do our marketing for us. Even if we paid out 99.99% of claims, someone would still…
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Protection Review Awards 2019 - voting is open!

by PR 12/02/19 Latest News

Click here to cast your vote Your votes will help decide the shortlists for this year’s awards. You don’t need to vote in all categories, just those which are relevant to your knowledge and experience. And for written entries you don’t need to wait to be shortlisted – you can submit written entries at any point before the deadline. Some reminders for 2019 How we decide the winners: ·     Written entry, industry vote, and the opinions of the judges: -          Underwriter of the Year -          Life & Health Claims Award -          Innovation Award -          Protection Intermediary…
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We need to talk about… claims stats

by Protection Review 12/02/19 Comment

The third in our regular series looking at hot topics. Deliberately provocative, we're trying to start a debate. January and February, the start of a new year, and the time most protection providers share some great news with the rest of the industry. Everyone rushes to publish their claims statistics. Holloway Friendly led the charge this time, getting their numbers out into the trades within the first few days of 2019. And most of the statistics make for positive reading. Life, critical illness and income protection claims paid well into the 90 percents. It’s great news and something the industry…
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